Terms & Conditions

Effective Date: April 3, 2026

Welcome to Brookie’s Bakeshop. By accessing our website or placing an order, you agree to the following Terms and Conditions.

1. Services

Brookie’s Bakeshop provides dessert catering, custom orders, and baked goods for events and personal occasions. All services are subject to availability and confirmation.

2. Orders and Payments

– Orders are not confirmed until approved by Brookie’s Bakeshop
– A deposit may be required to secure your order
– Final payment terms will be communicated upon booking
– Payments must be completed before fulfillment unless otherwise agreed

3. Custom Orders

– Custom desserts are made to your specifications. Once approved:
– Changes may be limited
– Additional fees may apply for revisions

4. Cancellations and Refunds
– Deposits may be non-refundable depending on timing and preparation
– Cancellations must be submitted in writing
– Refund eligibility is determined at our discretion based on work completed and timing

5. Allergies and Dietary Restrictions
While we strive to accommodate dietary needs:
– Our products may contain or come into contact with common allergens including nuts, dairy, eggs, and wheat
– Customers are responsible for informing guests of potential allergens

6. Pickup and Delivery
– Pickup and delivery details will be confirmed upon order
– Customers are responsible for providing accurate delivery information
– We are not responsible for delays due to incorrect information or unforeseen circumstances

7. Product Quality
– All products are prepared fresh. Once delivered or picked up:
– Brookie’s Bakeshop is not responsible for damage caused by improper handling, storage, or environmental conditions

8. Intellectual Property
All branding, images, and content on our website are the property of Brookie’s Bakeshop and may not be used without permission.

9. Limitation of Liability
Brookie’s Bakeshop is not liable for:

– Indirect or incidental damages
– Issues arising from misuse of products after delivery

10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

11. Contact Information

If you have questions about this Terms and Conditions, please contact:
Email: brooke@brookiesbakeshop.co